If you think you need help, your first point of contact will nearly always be your GP.
Your GP will ask you about your symptoms, and your feelings, and will then direct you to the help you need. Most people will be helped by their GP, either by medication, or arranging for you to receive counselling from a trained person. But you might be referred to one of our more specialist services.
Community health and social care service
The community health and social care service (CHSCS) provides services via three different teams. For further information, please visit the pages for:
For more information on Community health and social care service please click here
Community recovery team
The Barking community recovery team and the Dagenham community recovery team provides specialist mental health services for adults aged 18 to 65 with serious mental health problems. This team is a multi-disciplinary service made up of community mental health nurses, occupational therapists, social workers, psychiatrists and support workers.
The service will assess a person’s individual needs and work with the person to develop a support plan to promote mental wellbeing and independence. We do this through a variety of community interventions and approaches, based upon the ethos of the Recovery Model.
For more information on Community recovery team please click here
Community treatment team
The community treatment team (CTT) works with adults in the community with an acute physical need who could potentially be treated at home, rather than attend accident and emergency (A&E). The aim of the service is to prevent unnecessary hospital admissions for those people who are experiencing an acute, physical health crisis, for example: exacerbation of infections or worsening of long term conditions such as COPD and falls without injuries.
For more information on Community Treatment Team please click here
Early intervention in psychosis service
The Havering, Barking and Dagenham early intervention in pyschosis (EIP) service offers intensive and assertive support for people aged 14 to 35 who may be experiencing their first episode of psychosis. We support clients with their current problems, promoting recovery and maintaining wellness, and helping them return to normal activities in their community life. Symptoms may include hallucinations, odd beliefs and ideas of reference, problems with thinking, paranoia as well as disturbances in sleep, appetite, mood and a decline in function.
For more information of the Early intervention in psychosis service please click here
The eating disorder service (EDS) offers specialist assessment and treatment to people aged eight and above (adults, adolescents and children). The service works with individuals and their families to support them in their recovery.
Services provided by EDS include:
- psychological treatments delivered on an individual basis, to families and in groups;
- dietetic input and nutritional support;
- medical and nursing assessment and intervention.
The decision to offer a service will be based upon the individual's ability to benefit from treatments for an eating disorder.
For more information on The eating disorder service please click here
Intensive rehabilitation service (IRS)
The intensive rehabilitation service (IRS) delivers high quality, multidisciplinary, intensive rehabilitation within patients’ homes following step up from the community or step down from acute or community beds. Treatments are patient centred, goal orientated and negotiated between the team and the patient and interfaces with NELFT inpatient bed based rehabilitation and NELFT community services to ensure a smooth and efficient rehabilitation pathway is experienced.
For more information on Intensive rehabilitation service (IRS) please click here
The memory service offers assessment, diagnosis, treatment and psychotherapeutic interventions to people aged 18 and over who present with progressive memory decline and difficulties with everyday activities. Memory clinics form part of the memory service and they provide assessments, follow-up appointments and reviews of on-going care. They will also offer community outreach visits for those that are not able to come to the clinic.
For more information on Memory Services please click here
Mental Health Liason Service
The mental health team works with all adults over the age of 18 who present to the acute general hospital (Queen's or King George's) with mental health difficulties.
The team works with the acute hospital team to ensure that physical health needs are addressed and mental health assessment is carried out in a timely way. The team signposts patients to services or refers patients on to appropriate services in primary or community care to ensure that their mental health needs are addressed.
The team works to reduce the length of stay for patients with mental health needs, especially those with dementia.
For more information on the Mental Health Liason Service please click here
NELFT Mental Health Direct
If you live in Waltham Forest, Redbridge, Barking and Dagenham, or Havering, you can call for mental health help and advice anytime of the day or night. We can arrange for you to speak with a mental health professional. We can also advise you about what service to contact to get the support you need. Calls from a BT landline are the cost of a local call. Calls from other landlines and mobile providers will vary and may cost more.
Contact Telephone: 0300 555 1000
Please click here for more information of NELFT Mental Health Direct
Older adults mental health team
The Older Adult Mental Health Team is a team of health and social care staff with special skills using a person-centred approach in working with people aged over 65 with severe and long term mental health problems such as depression, anxiety, bi-polar and schizophrenia as well as dementia. We also support people over 18 who have complex cognitive disorders.
Our service provides:
- assessment and diagnosis
- psychological intervention
- medication management
- risk management including support where safeguarding concerns are raised
- care management
- carers' assessments
- support and education for primary care teams, integrated health and social care teams and other statutory, voluntary and private organisations providing care to older adults with mental health needs
A range of therapeutic groups (as well as one to one sessions) are run on a regular basis within the service to support both clients and their carers.
For more information on Older adults mental health team please click here
The perinatal parent infant mental health services (PPIMHS) is a specialist psychiatric and psychological service. The team is made up of three groups of clinicians:
- perinatal psychiatrists
- perinatal community mental health practitioners
The psychiatric component of the service works with women with mental health problems during pregnancy and up to a year postnatally. The psychological component of the service works with parents and children up until the age of three to address attachment difficulties to prevent complex mental health problems when the babies and toddlers become older.
For more information on Perinatal parent infant mental health service (PPIMHS) please click here.