If you have "eligible" needs, we will talk to you about what help might be available. This will be based on the information you gave us during your assessment.
If you do not have needs that are eligible for support, we will give you information and advice about what alternative support is available to help you locally. This could include help from a local voluntary organisation.
Eligibility for support
From April 2015, local authorities have a legal duty to meet a carer's suitable needs for support.
When your carer's assessment is complete, we must decide whether the carer's needs are eligible for support from Barking and Dagenham council. Your eligibility depends on your situation. You'll be entitled to support if:
- you are assessed as having needs that meet the criteria
- the person you care for lives within Barking and Dagenham (which means their established home is in that area)
After your carer’s assessment, you should receive a written care plan identifying your needs and any information,this is called your care and support plan, support or services that could be provided, such as breaks from caring.
Social services will liaise with other authorities (such as housing or a health organisation), to help you with support relevant for you.
Your care and support plan should include details of what should happen if your situation gets worse. However, if your situation does change, you should contact social services and ask them to reassess you.
Personal budgets and direct payments
As part of your support plan, you'll receive a personal budget. This is a statement showing the cost of meeting your needs. You can choose to take this personal budget in the form of direct payments.
Charging and financial assessment
In most cases, local authorities do not charge for providing support to carers because of the valuable contribution that carers make. However, this is something that the local authority can decide. If the local authority does decide to charge a carer for providing them with support, it must carry out a financial assessment to decide whether the carer can afford to pay. If you are a carer, you will only be charged for services provided to you, not for services that are for the person you are looking after.
If supporting a carer involves providing care to the person being cared for, and the local authority chooses to charge for that type of care, then the authority must carry out a financial assessment of the person who is being cared for. This is because the care would be provided directly to that adult, and not to the carer.