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Getting involved in local care services

This page gives you more information about how you can get involved in local care services, including Healthwatch and Barking and Dagenham's Health and Wellbeing Board.

Social care services survey

We are contacting some of our users of social care services and asking them to take part in a survey asking for their views and comments on the services they are receiving.

The Survey is a statutory requirement asked for by Central Government from all Adult Social Services Departments across England.

The results from across England once collated will be released to the public later on in the year.

If you receive one of our surveys

We would like you to help us by taking about twenty minutes to give us your views about the care and support services you receive.

The survey will come with a prepaid envelope so that you can post it straight back to us without needing a stamp.

Your answers will be treated as confidential; they will not be passed on to your social worker, care and support worker or anyone providing you with services.

You will not be personally identified and your answers will not affect the services you receive.

If you have received a social care survey from us and have any queries please contact us using the number provided on the letter attached to the survey.


Healthwatch Barking Dagenham is the consumer champion for health and social care services.

Healthwatch will give local people a stronger voice to influence and challenge how health and social care services are provided.  Healthwatch Barking and Dagenham want to hear your views and experiences about what is working well and what needs improving.

To share your views on health and social care services please contact Healthwatch:

Tel:0208 526 8200

Health and Wellbeing Board

The Health and Wellbeing Board is responsible for coordinating health and wellbeing across Barking and Dagenham. By bringing together resources and expertise from the NHS, the Council, Healthwatch and others, the Board is able to provide better and more joined-up care for all residents of Barking and Dagenham.

All Health and Wellbeing Board meetings are open, and the public will be invited to give their views on discussions. To find out more information about the Board, including when our meetings are, and to look at meeting documents and agendas.

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